Orders will be processed within 5-10 business days from the date your order was placed, as all orders are made to order.*
This means we have up to 10 business days to make/package your order, then it will be shipped and delivered according to the timeframe you selected with your shipper. Once it is shipped, please check your email or spam for your shipping confirmation and tracking number. If you have any shipping inquiries you must contact USPS or UPS so they can best serve you.
Once your tracking number reflects that your order says "delivered" by carrier, there is nothing that The Good Fruit Gift Shop is responsible for or can do; we are not responsible for lost, stolen, or damaged packages, you must work with your shipping provider. Items returned to sender because of a customer address error will be recharged the shipping rate.
We are not responsible for any international duties/taxes/tariffs charged to customers upon international delivery. If packages are declined or returned back to us, you will be refunded your order value minus the international shipping cost.
*Business days refer to M-F and exclude national holidays as USPS will be closed
If you have any concerns pertaining to your order feel free to contact us at: firstname.lastname@example.org or call us directly at (877) 811-1311 (Mon-Fri, 8 a.m. to 5 p.m. pst)